Rob Richard's Resume (Last updated July 23rd 2008)

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Robert K Richard

82 Tannery Road
Dillsburg, PA 17019 US

717.756.8065

http://www.robrichard.com

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OBJECTIVE

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Dynamic and successful sales engineer with strong Microsoft background seeking a regional sales engineer position within a forward-thinking company.

  • Proven ability to consistently deliver results for both the company and the client.
  • Outstanding technical skills and with key experience in the full application development life cycle.
  • Rare mix of business acumen and information technology skills.
  • Customer-focused with strong customer rapport and the ability to communicate effectively with any level of client.
  • Keen ability to envision additional products and services to enhance customer value and increase sales revenue.
  • Outside-the-box thinker with outstanding ability to create and deliver winning presentations.

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SKILLS

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Development
ASP.NET (C#, VB), DHTML, AJAX, XML, JavaScript, VB Script, HTML, Flash, ASP, Access, Crystal Reports, Web Services.

Database
MS SQL Server, MS Access, My SQL, Oracle, DB2.

Operating System
Windows Vista, 2003, 2000, XP.

General / Other
Access, Excel, Illustrator, Outlook, Photoshop, Project, Quickbooks, Visio, Word.

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EDUCATION

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2002

Pennsylvania State University

MBA

  • Business

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1995

Pennsylvania State University

BS

  • Information Systems

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WORK EXPERIENCE

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2003 - 2007
Senior Information Technology Consultant

Delta Development Group

Mechanicsburg, PA
Delivered web application development, business process analysis and reengineering, workflow discovery and improvement consulting to clients. Provided leadership and mentoring to practice team members.

  • Increased I.T. practice revenues and profitability by 110% by turning one-time projects into resalable products.
  • Secured over $1 million in sales annually for the practice for three years consistently by finding new business in existing accounts.

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2001 - 2003
Founder

Cogent Business Applications

Dillsburg, PA
Leveraged full spectrum of technical and business skills to create a small business which built and marketed a web and wireless capable sales portal designed to provide close collaboration between marketing, product management, sales and technical groups. Formulated and executed business, marketing, and technology plans in an innovative technology start-up business.

  • Secured $400,000 in sales over a 2 year period.
  • Employed and managed 4 associates.
  • Designed and built the core product using the Microsoft toolset.

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1998 - 2001
Senior Sales Engineer

MapQuest.com

Lancaster, PA
Collaborated with sales team to qualify sales leads and determine technical and functional requirements for customers. Facilitated requirements gathering sessions with prospective customers and responded to RFP / RFI requests. Provided critical feedback on product enhancement requests and competitor offerings in relation to MapQuest products.

  • Increased contract revenues in 32% of new and existing responsible accounts by identifying and highlighting new opportunities.

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1993 - 1998
Senior Software Engineer / Project Manager

AJILON

Mechanicsburg, PA
Performed detailed design of information, process, and material flows. Assisted in design and implementation of technical architecture, application design, and application implementation. Led development teams and projects; carried out resource allocation and quality assurance, project documentation, plans and scope.

  • Accounted for helping secure over $4.7 million in business over a 6 year period.

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2007 - Present
Senior Sales Engineer

Xtiva Financial Systems

New York, NY (remote)
Provide sales and marketing support on core software offerings, as well as act as client relationship manager in providing support to clients and feedback to product development and business units.

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TRAINING & CERTIFICATIONS

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  • Microsoft Certified Professional - Visual Studio 2003, C#.
  • American Management Association - Successful Project Management.
  • Learning Tree International - Software Project Planning and Management.
  • Dale Carnegie Systems - Graduated, Dale Carnegie course.

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